Mombasa-Island.com General Terms and Conditions
- Use of this website
The information on this website has been compiled to offer information about hotels in Mombasa, Kenya that visitors can book a hotel online. This website helps you, as a user of this website, to find available hotels in Mombasa. This website is only meant to help you determine the availability of hotels and for making legitimate and desired bookings.
You guarantee that you are 18 or over and legally entitled to enter into contracts, and that you will use this website in accordance with these general terms and conditions. You also declare that you have sufficient financial means and the authority to act with regards to your activities on this website. Furthermore, you guarantee that all the information which is given by you or members of your household, with regards to the use of this website, are true and correct. You understand that excessive use or misuse of the booking facilities on this website may result in your being denied access to these facilities. Any false or fraudulent booking is forbidden without any limitation.
Mombasa-Island.com respects your privacy. Under no circumstances will we give your personal data to third parties, unless we are legally bound to do so. The Privacy Statement explains which data are processed, how your data is used, and what your rights are.
The use of the services of Mombasa-Island.com is free of charge: Mombasa-Island.com does not charge a reservation fee or administration fees, nor does Mombasa-Island.com charge you for cancellations and changes to your booking(s).
Mombasa-Island.com acts as an intermediate and only sends your booking to the hotel. The booking itself is a transaction between the hotel and the customer who makes the booking. Hotels have the right to refuse a booking.
Mombasa-Island.com does not charge a cancellation fee. However, the hotel may charge you a cancellation fee if you fail to cancel your booking in time. If you wish to cancel your booking, you need to follow the instructions in the confirmation of your booking. A booking is only cancelled if you have received an e-mail confirming the cancellation. If you cancel a booking in accordance with the hotel's cancellation policy, the hotel will not charge you a cancellation fee. Each hotel has its own cancellation policy which is clearly mentioned both on the hotel page and in the confirmation of your booking. The cancellation term can differ per room type. If you fail to cancel your booking in time, the hotel is entitled to charge you a cancellation fee. Different cancellation conditions apply for certain Hot Deals and Specials: the credit card will immediately be charged by the hotel and the booking cannot be cancelled or changed. If you have booked a Hot Deal or Special and you do not take up your booking, the hotel is entitled to charge you for the full amount of your booking. These conditions are clearly mentioned on the hotel page, the booking form and in the confirmation of a booking for a Hot Deal or Special.
- Credit card
Hotels often require your credit card details to guarantee a booking. Your credit card details are only sent to the hotel you booked with, in order to guarantee your booking. You pay for your stay when you arrive at the hotel. Mombasa-Island.com never charges your credit card. When booking a room through this website, you enter into an agreement with your chosen hotel. As soon as your booking has been sent to the hotel, your credit card details are immediately deleted by Mombasa-Island.com. The hotel can pre-authorise your credit card before you arrive. This means that the hotel can check if your credit card is valid. The reserved amount normally becomes available again within one to two weeks. The hotel can take this precaution in case you fail to cancel your booking in time, or fail to show up without cancelling your booking (no show).
- Exchange rate
Exchange rates are calculated on the basis of public resources. Exchange rates can change every day. The exchange rates are not updated on a daily basis and are merely shown as an indication. Mombasa-Island.com does not guarantee that the exchange rates published on this website are correct.
- Copyright / intellectual property
The copyright of all information, texts, materials and all technical processes, which you will find on this website, rests with Mombasa-Island.com. Your accessing this website does not mean that you may freely reuse, duplicate or distribute the information offered on this website. Duplication of any pages / HTML code / META tags composed by Mombasa-Island.com, whether partly or fully duplicated, will immediately and irrevocably lead to legal action.
The intellectual property rights, including copyrights, which rest on the materials on this website, rest with Mombasa-Island.com or are given to Mombasa-Island.com in license by third parties.
- Links by third parties
You may freely link to this website. Mombasa-Island.com is explicitly not responsible for the contents of any website that links to Mombasa-Island.com.
This website may contain links to other websites that are managed by other parties than Mombasa-Island.com. Those links are only published for your referral. Mombasa-Island.com cannot be held liable for the contents of these external websites. Mombasa-Island.com has no control over these websites and is not responsible for its contents. Publishing links to those websites by Mombasa-Island.com does not imply in any way that Mombasa-Island.com approves of the materials on those websites, nor does it imply that Mombasa-Island.com cooperates with the managers or owners of those websites.
- Changes to these conditions
Mombasa-Island.com reserves the right to change the terms and conditions under which this website is offered. You accept and acknowledge the terms and conditions, that apply at the moment you use the website and facilities of Mombasa-Island.com, as binding.
Mombasa-Island.com is registered in the Kenya and its laws apply to this organisation. Mombasa-Island.com reserves the right to update and change these terms and conditions unilaterally. All disputes resulting from the use of this website and for which Mombasa-Island.com can be held liable, should be brought before the court in Groningen, which is declared competent to become exclusively acquainted with these disputes.